Contacts

How to Reach Us

The easiest way to get in touch with the acetc.co.uk team is by email. Send your message to [email protected] and we will do our best to help.

What You Can Write About

We welcome messages about anything related to our website and its content, including:

Response Time

We read every message we receive. You can usually expect a reply from us within a few business days. During busy periods it may take a little longer, so we appreciate your patience.

Questions About Your Casino Account

Please note that acetc.co.uk is an independent review and information website — we are not a gambling operator, and we do not hold, manage or have access to any player accounts.

If your question concerns deposits, withdrawals, bonus terms, account verification or any other matter related to your account at a specific casino, please contact that casino's own customer support team directly. They are the only ones who can access your account details and resolve such issues.

Need Help With Gambling?

If gambling is causing you or someone you know harm, free and confidential support is available in Great Britain. You can contact the GamCare National Gambling Helpline on 0808 8020 133, available 24 hours a day, 7 days a week, or use their live chat and online resources at gamcare.org.uk.